Someone drowning in paperwork

You’re Capturing Feedback, But Missing the Insights

Your customers are telling you exactly what they want, in surveys, reviews, and support tickets. But when open-ended responses pile up, there’s just no time to go through them all.

The result? Crucial insights are missed, and rich customer data goes unused, leaving decisions to be made without the full picture.

Make Sense of Textual Feedback in Minutes

Blix helps you finally put open-ended feedback to work.
Listen to what your customers are really saying, fast, accurately, and at scale.

No manual coding. No back-and-forth with service providers. Just clear themes, structured data, and the insights you’ve been missing - ready when you are.

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Unlock insights faster, leave the grunt work to us!
Book a Demo

Automated Topic Discovery

Our advanced AI scans through your open text feedback and automatically identifies key topics and themes, ensuring no valuable insight is overlooked.

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Quick & Effortless AI-Powered Coding

Say goodbye to manual coding. Our AI-powered platform effortlessly categorizes and codes open-ended responses, transforming unstructured text into structured, quantitative data in no time.

Automated Reports and Summaries

Receive comprehensive reports and summaries without lifting a finger. Our platform generates detailed insights and actionable summaries, ready to be shared with your team and stakeholders.

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Moa Wirde, Project Manager, Convosphere

“Our clients are over the moon with the insights we've been able to pull out thanks to Blix. We couldn't be happier!”

Moa Wirde
Project Manager, Convosphere
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Matt Hussey, Founder of Generosity X

“We can now confidently ask open-ended questions. What once felt overwhelming now feels exciting, like Christmas morning! And our clients LOVE the insights!”

Matt Hussey
Founder of Generosity X
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Marc Solby

"I was 100% impressed by the results. Blix is super simple to use and very accurate.”

Marc Solby
Owner, Lighthouse Consulting
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Benefits

Greater Business Impact

Transform open-ended survey responses and qualitative feedback into insights that directly influence growth and decision-making.

Relief for Lean Teams

Free up your team from repetitive coding and spend more time uncovering insights and opportunities that shape business decisions.

Insights for Everyone

Deliver clear, consistent feedback analysis that empower product, marketing, and CX teams to act with confidence.

Unlock insights faster, leave the grunt work to us!

Transform consumer feedback into
insights in three easy steps

1. Upload Your Data

Drag and drop files from Excel, CSV, or SPSS directly into our web app.

2. Quick & easy survey text analysis

Blix’s verbatim coding software automatically creates a custom codebook, analyzes open-ended questions, performs sentiment analysis, and groups similar themes, delivering human-level accuracy in seconds through automated coding for survey responses.

3. Export & Share Instantly

With one click, share interactive dashboards filled with charts, quotes, and summaries for your stakeholders. You can also export ready-to-present PowerPoint slides or Excel files whenever you need them.

Built for Consumer Insights Teams

As the link between customer feedback and business goals, you can’t afford to let valuable data sit untouched. Blix transforms your underutilized feedback into insights that fuel strategy, growth, and impact across your organization.

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Private & Secure

Enterprise-Grade Security

Your customer feedback data is encrypted and kept in a private, closed environment, specifically built for insights teams handling high-stakes business decisions.

No Model Training With Your Data

Blix never uses your files to train AI models. You keep full ownership, full control, and full confidence in how your open-ends text analysis is handled.

Privacy You Can Trust

Blix safeguards customer insights with GDPR compliance, strict confidentiality measures, and enterprise-level standards trusted by global brands.

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Don't just take our word for it.

"We can now confidently ask open-ended questions. What once felt overwhelming now feels exciting, like Christmas morning! And our clients LOVE the insights!"

Matt Hussey

Founder of Generosity X

Read the case study

FAQs

How is blix better than an agency to code my data?
I’ve used other coding tools in the past; they don’t work as well as humans.
Can Blix’s AI handle nuanced or industry-specific language in open-ended responses?
Can Blix handle ongoing feedback streams like tracker surveys?
How does Blix support cross-departmental stakeholders?
What types of consumer insights projects benefit most from Blix?
Is Blix complicated to use?
Will my data be private and secure?
Why not just use ChatGPT?
Is there a trial period?
Do I need a subscription?

Latest Insights

Unlock insights faster, leave the grunt work to us!
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